We totally understand! Life can throw curveballs sometimes!
A few important things to keep in mind about this request:
This is NOT a termination request.
- You have the flexibility to place your automatically recurring membership on hold for any reason but you must give a date range.
- Membership hold requests must be submitted at least five business days before your next invoice date.
- Membership holds are capped at 6 weeks per calendar year. Once your selected hold period ends, your account will automatically reactivate, and regular membership payments will resume. Your original agreement will be extended by the duration of the hold. If you decide to cancel your membership during the hold period, the standard 4-week cancellation notice outlined in your membership agreement will apply. If you wish to reactivate your membership after it has been cancelled, the membership rates in effect at the time of reactivation will apply (membership rates are subject to change).
Wanting to freeze your membership? Fill out the below form and we’ll be in touch regarding putting your membership on hold.
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